Privacy.
This page explains what personal information Fierce Media collects through this website and when you deal with us, what we do with it, and your rights.
Who we are
Fierce Media, 12 Showfield Gardens, Sedbergh, Cumbria, LA10 5FA. Email alex@fierce-media.co.uk, phone 07539 943301. Fierce Media decides how the information described here is used.
What this website collects
This website has no accounts, no contact form and no advertising. It sets analytics cookies only if you choose to accept them (see “Analytics and cookies” below).
- The enquiry builder writes your message in your own browser. Nothing is sent to us until you choose to send it from your own email app.
- Fonts. The page loads its typefaces from Google Fonts. When it does, Google receives your IP address and basic browser details. See Google’s privacy policy.
- Server logs. Our web host keeps standard server logs (such as IP address, time and pages requested) to keep the site secure and working.
Analytics and cookies
If you press Accept on the banner, we use Google Analytics 4 to see which pages are visited, how people reach the site and what device they use, so we can improve it. Google sets cookies (called _ga and _ga_ followed by an ID) and receives your IP address, device and browser details and the pages you view. We do not use the data for advertising, and we have switched off Google signals and ad personalisation. If you press Reject, or ignore the banner, no analytics cookies are set and nothing is sent to Google.
Our lawful basis is your consent. You can change your mind at any time: Cookie settings. Google Analytics data is kept for 14 months, then deleted. Google may process it outside the UK; see Google’s privacy policy.
When you contact us
If you email, phone or message us, we receive what you send, such as your name, contact details and the details of your project. We use it to reply, prepare quotes, carry out the work, invoice you and keep the business records the law requires. Our lawful bases are steps taken at your request before a contract, performing a contract, our legitimate interests in running the business, and legal obligations such as tax and accounting.
Sharing your information
We do not sell your information or use it for third-party marketing. We use ordinary service providers to run the business, such as email, hosting and accounting providers, and we may disclose information where the law requires it.
How long we keep it
We keep enquiries only as long as we need them to respond and follow up. Records of work and invoices are kept for as long as tax and accounting law requires.
Links to other sites
This site links to social networks, client websites and other pages. They have their own privacy policies, and we are not responsible for them.
Your rights
You can ask us for a copy of the personal information we hold about you, ask us to correct or delete it, restrict or object to how we use it, or ask for it in a portable format. Email alex@fierce-media.co.uk and we will reply within one month. If you are unhappy with how we handle your information you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.